Shipping policy

Shipping Policy

Company Name: BARDEN PTY. LTD.

Address: 92 Frederick St, Maylands SA 5069, Australia

Website: http://e9mrkw-fm.myshopify.com/

Thank you for shopping with BARDEN PTY. LTD. We are committed to delivering your furniture—including desks, cushions, and sofas—safely and efficiently across Australia. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within 2 to 4 business days (excluding weekends and Australian statutory holidays) upon receiving your order confirmation email. You will receive another notification when your order has shipped.

Cushions & Soft Furnishings: Quick processing and dispatch via standard parcel couriers.
Desks & Sofas (Bulky Furniture): May require an additional 1 to 2 business days for specialized palletizing, protective wrapping, and freight scheduling.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery timeframes depend on product dimensions and regional location within Australia:

Product Category	Shipping Method	Estimated Transit Time	Cost
Cushions & Soft Furnishings	Standard Australia Parcel	3 – 6 Business Days	Calculated at Checkout / Flat Rate
Desks & Office Furniture	Standard Heavy Freight	5 – 9 Business Days	Calculated at Checkout
Sofas & Large Furniture Sets	Specialized Two-Person / Freight LTL	7 – 14 Business Days	Calculated at Checkout

3. Heavy Freight & Curbside Delivery Notice

Important Notice for Sofa & Desk Deliveries: Due to weight and transport regulations, large sofas and heavy desks are dispatched via specialized furniture freight services as Curbside Delivery. Carriers will unload items at the ground-floor entrance/curb of your address. Customers are responsible for moving items inside. Freight carriers will contact you via SMS or phone to confirm a delivery window.

4. Order Tracking

When your order has shipped, you will receive an email notification from us containing a tracking link or consignment number. Please allow 24 to 48 hours for tracking details to update with the carrier.

5. Missing, Delayed, or Damaged Deliveries

Transit Damage Inspection: Please carefully inspect the outer packaging before accepting or signing for bulky furniture shipments.
Reporting Damages: If your sofa, desk, or cushion arrives damaged or incorrect, please notify us within 48 hours of receipt at [email protected] with clear photo or video evidence. We will arrange a replacement, repairs, or replacement parts at no extra cost.
Address Accuracy: Ensure your delivery address and phone number are accurate at checkout. Re-consignment or redelivery fees incurred due to incorrect address information will be the responsibility of the customer.

6. International Shipping

We currently operate and ship within Australia. For international delivery inquiries, please contact our support team directly prior to placing an order.